Think you missed a parcel and got a “Royal Mail” text asking for a small fee? Here’s how these fake payment pages work — and how our free UK helpline can help you shut them down fast.
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“Your parcel needs a redelivery fee of £1.45.” The message arrives just when you’re waiting for something. The link looks official. But the payment page isn’t Royal Mail — it’s a clone built to steal your card details and personal info.
How the “Royal Mail” parcel smish works
- The bait: A text claims a fee or address update is needed. The link uses delivery-style words but a strange domain.
- The fake page: It asks for name, address, date of birth, and full card details. The branding looks real, but the web address isn’t.
- The drain: Small test charges appear, then larger unknown payments — or calls from crooks posing as “the bank’s fraud team”.
- The follow-up: Your details are reused for new scams. Expect more texts/calls within days.
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Call Now Call 020 3773 1588Red flags that mean “don’t pay”
- Odd web address. Genuine couriers use their official domain — not a look-alike or link shortener.
- Pressure language. “Pay in 10 minutes” or threats of return-to-sender are scare tactics.
- Unnecessary data. A courier doesn’t need your full card number, date of birth, or online banking codes.
- Typos and mismatched styles. Small errors and US-style dates are common tells.
- Weird payment flow. Extra “verification” pages that re-ask for card details = danger.
If you clicked — do this now
- Call our free UK helpline for step-by-step help securing your accounts.
- Contact your bank’s official number (on the back of your card). Ask for a fraud block and a new card if you entered details.
- Change passwords on email and shopping sites if you reused them. Turn on 2-step verification.
- Report the text by forwarding to 7726 (free). It helps block future waves.
- Delete the message and block the sender.
- Keep evidence (screenshots, dates, amounts) in case your bank asks.
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Speak to a UK cyber advisor for free. We’ll confirm what’s real, remove threats, and secure your accounts.
Tap for Free Cybersecurity Advice Call 020 3773 1588Remember: Genuine delivery services won’t ask for full card numbers or online banking codes by text. When in doubt, don’t click — call for help.
